The Registry provides support to the academic functions of the University through a range of services to students and staff and in support of the University’s core activities of teaching and learning.

The office is responsible for a range of functions, from managing the data the University holds about students to the academic services for students to support their growth at the University.

Main responsibilities

  • Student Academic Services Team: responsible for administration of the Academic Adviser System; dealing with day-to-day student enquiries; administration of the Progress Committee; hosting programme choice events; hosting or participating in various student induction programmes; and the annual editing and updating of the Student Handbook. It also distributes transcripts and certifications upon student request.
  • Assessment Team: in charge of all aspects of work related to examinations and assessment, including scheduling and administration of formal examinations; filing and maintenance of answer scripts; coordination and support of external moderation of exam papers and marking. The team is also responsible for student discipline and appeals relating to examinations and assessment, while other work includes dealing with student mitigating circumstances requests; servicing University exam boards and other relevant academic committees; maintaining student results data; and communication with students regarding the publication of results.
  • Student Administration and Timetabling Team: responsible for the central management of student records and student administration process throughout student university lifecycle from admission to graduation, including new student enrolment, annual registration and registration status change, tuition fee management, programme and module enrolment, progression and awards processing, academic certificates production, and module questionnaire administration. The team is also responsible for creating and maintaining all teaching timetables for both academic staff and students, and responding to requests for timetable changes.
  • Student Systems and Information Team: responsible for development and management of the University central student information system (SITS) and its web portal (e-Bridge), including the analysis, development and implementation of new functionality and provision of technical training and support to ensure that students and staff are able to complete tasks on SITS/e-Bridge. The team is also responsible for centralized statistical reporting on student data and acts as the first point of contact for external and internal queries relating to student management information.

Contact us

Location: 8th floor, Central Building

Open: 9am-12pm, 1pm-5pm (Monday - Friday)

Tel: +86 512 8816 1230



For transcripts and certifications please email
or call us on +86 512 8816 1230.