I had a student who was very shy and introverted. When I first met him, he wasn’t in a good mood and had isolated himself from the outside world. He wouldn’t reply to my messages or answer my phone calls. After some time, I wondered if I was just being annoying to him.

Then, one day, he came to ask me questions. After that I could sense a little breakthrough in my relationship with him. I encouraged him to participate in a series of student support activities and also recommended learning resources to help him.

He is now doing much better now and is studying abroad at the University of Liverpool on the 2+2 programme.