The Registry provides support to the academic functions of the University by offering a wide range of services to students and staff, and supports the University’s core activities of learning and teaching.

The office is responsible for a variety of functions, from managing the data the University holds about students to the academic services for students to support their growth at the University.

Main responsibilities

  • Student Academic Services Team: dealing with day-to-day student and/or parents enquiries, and provide supports to students where needed; issuing and distributing transcripts and certificates upon student request; hosting programme choice and transfer events for undergraduate students; hosting or participating in various student induction events; managing and distributing Graduation Package(graduation and/or degree certificates); supporting Academic Advisor allocation; providing administrative supports to Progress Committee(s); and the annual editing and updating of various handbooks, brochures and FAQs for students.
  • Assessment Team: responsible for managing all operational aspects related to module assessment. This includes formal exam timetabling and administration processes, assessment quality assurance processes such as assessment moderation, external examining, and boards of examiners, as well as student assessment support and compliance processes encompassing academic integrity and misconduct, mitigating circumstances, and assessment appeals.
  • Student Administration: responsible for the central management of student records and student administration process throughout student university lifecycle from admission to graduation, including new student enrolment, annual registration and registration status change, tuition fee management, progression and awards processing, academic certificates production, and module questionnaire administration.
  • The Timetabling Team: responsible for maintaining precise curriculum-related records like module specifications and curriculum structures for smooth student enrollment and subsequent procedures. The team also creates class timetables based on teaching resources and curriculums, allows students to personalize their timetables, and provides administrative support such as teaching space predictions, utilization analysis and module size estimation.
  • Registry Support Team (TC): based on Taicang campus, is responsible for providing comprehensive and localized academic services to XEC’s students and staff, arranging and supporting assessment related events and processes in XEC, and coordinating on the delivery of other stakeholder-facing Registry functions on TC campus as necessary.


Contact us

SIPRegistry Reception Desk, 8th Floor, Central Building,+86(0512)88161230

TCCounter No. 5, 1st Floor, Building H, +86(0512)88970508

Open: 9am-12pm, 1pm-5pm (Monday – Friday)



For transcripts and certificates please email or call us on +86 512 8816 1230.